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ISO 9001 Quality Management System (QMS)

The DILG Region XII, imbued with integrity, competence and professionalism, and Living Up to a Peaceful, Accountable, and Dynamic working environment, commits to deliver quality services through oversight function, capacity development intervention, and incentives and rewards to local government units.

We uphold customer satisfaction and continual improvement of our Quality Management System’s effectiveness, compliant to applicable laws, rules and regulations, and international standards, for a highly Developed, Orderly, Self-Reliant, Environment-friendly and Globally Competitive SOCCSKSARGEN. LUPAD DOSE!

QMS Scope

DILG XII has determined the boundaries and applicability of the requirements of ISO 9001:2015, and considered the following: 

  • The external and internal issues relevant to its purpose and strategic direction
  • The requirements of relevant interested parties
  • The products and services that it provides.


Lailyn A. Ortiz, CESE
OIC Assistant Regional Director
(083) 228-1421
Mary Ann R. Traspe
Supervising Administrative Officer
Atty. Michelle Anne P. Viejo
Legal Officer